Business Continuity Planning
Building resilience, preparedness and confident response to disruption
What We Help You Achieve
We support Boards, executives and business owners to strengthen organisational resilience through structured business continuity planning that enables confident, well-coordinated responses to disruption – protecting critical services, reputation and value.
The Challenge
Disruptions are increasingly frequent, complex and unpredictable – ranging from cyber incidents and system failures to supply chain interruptions, natural disasters and geopolitical events.
The COVID pandemic demonstrated that while many organisations have technical recovery capability, outcomes are often determined by how effectively the first 24 hours of a crisis are managed. Many organisations lack a practical, tested Business Continuity Plan and clear understanding of their critical services and dependencies. Without this, responses can be reactive, uncoordinated and slow – resulting in operational disruption, financial loss and reputational damage.
What We Do:
We support organisations through:
- Business Continuity Framework design and development
- Business Impact Analysis (BIA) and identification of critical services
- Crisis management planning and response structures
- IT Disaster Recovery planning and integration
- Scenario planning and disruption readiness
- Framework reviews and HealthChecks against better practice standards
Outcome:
Clients benefit from:
- Clear identification of critical services and recovery priorities
- Structured and confident crisis response capability
- Clear command, control and reporting processes during incidents
- Reduced disruption through faster, coordinated decision-making
- Improved alignment between business continuity, risk and IT recovery
- Increased organisational resilience and preparedness
- Reduced uncertainty and “in-the-moment” decision pressure
- Greater capacity to respond effectively under stress
- Protection of reputation, operations and value during disruption
How We Deliver: Our business continuity planning is personally delivered by experienced senior practitioners who bring practical insight, independence and a strong understanding of risk and governance. Using our proven five-phase Business Continuity Management methodology, we work closely with leadership teams to identify critical services, assess dependencies and develop clear, actionable response plans - aligned to recognised standards and your broader risk management framework.
Selected Experience
We have supported organisations across professional services, government, education and commercial sectors to clarify strategy, strengthen decision-making and deliver sustainable outcomes.
Manningham City Council
- Developed a comprehensive Business Continuity Framework and Crisis Management Plan
- Designed incident assessment, plan activation processes, crisis team structures and response templates
- Supported organisational readiness through structured response planning
- For its organisational wide Information Technology Disaster Recovery Exercise, independently observed the recovery approach and validated the Recovery Time Objectives (RTO)
Nexus Mutual (Exxon Mobil’s staff bank)
- Developed a CPS 232-compliant Business Continuity Framework
- Designed BIA processes, call tree structures, roles and responsibilities, scenario plans and communication protocols
- Established clear crisis response and recovery processes
Ridley Corporation Ltd (ASX Listed agricultural company)
- Established an IT Disaster Recovery and backup maturity assessment framework
- Reviewed recovery procedures, data replication processes and testing frameworks
- Assessed alignment between IT recovery capabilities and broader Business Continuity Planning
City of Melbourne (CoM)
- Assessed Business Continuity and IT Disaster Recovery frameworks, including governance, BIAs and recovery plans
- Participated in and reviewed BCP simulation exercises, including multi-agency response scenarios
- Provided insights to strengthen crisis response capability and preparedness